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Service request
Residential
Commercial
For a water leak, backflow or smell of smoke, immediately call 450.677.9277 option #2
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Contact information
Last name
*
First name
*
Phone
Cellular
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Email
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Building
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Le Neuville Sud
Le Neuville Nord
Le D'Assigny
Le D’Auvergne
Le Roussillon
Le Sérigny
complexeSaintCharles
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Appartment
*
Reason for the request
Kitchen
Kitchen sink - clogged, leaking, taps loose, aerator squirt, water pressure
Dishwasher leaks, defective
Stove - round or oven not working
Fridge or freezer that does not cool any more or only slightly, leaks
Bathroom
Clogged or overflowing toilet * Call immediately at 450.677.9277 option #2
Defective toilet - does not drain well, defective valve
Clogged sink
Blocked bath - still flowing, bath or shower not working
Electricity / Heating / Air conditioning
Electricity - socket, switch, circuit breaker
Lighting - bathroom
Lighting of common areas and stairwells
Heating does not work
Air conditioner not cooling
Air conditioner leaks
Interior / Exterior / Access to the building and / or apartment
Chips / cards / garage entrance controller defective (indicate name and chip / card / controller number in the comments)
Slippery or snowy entrances and exits of buildings in winter
Slippery and snowy parking lots
Defective garage door
Defective apartment lock
General repair
General repair, floor, wall, ceiling, counter (kitchen / bathroom), painting etc.
Window, patio door
Doors (wardrobes, entrance, kitchen or bathroom cabinets) that threaten to fall
Other miscellaneous services
Smell of fire or smoke - Immediately call 450.679.6819 or dial 911
Complaints - noise, behavior, animals, cannabis
Laundry room - washer / dryer faulty (specify machine number in comments)
Housekeeping common areas
Extermination
Intercom
Swimming pool
Waste chute
Moving / moving in elevator reservation
Other miscellaneous
Access to the apartment authorized
*
Yes
No
Alarm system activated
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For a water leak, backflow or smell of smoke, immediately call 450.679.6819
Your message has been sent successfully
Contact information
Last Name
*
First Name
*
Phone
Cellular
*
Email
*
Compagny
*
Building
*
Choose a building
Le D’Assigny, 110, rue de la Barre – commercial aisle - ground floor
Le D’Assigny, 110, rue de la Barre – 2nd floor
Le Complexe St-Charles, 1111, rue St-Charles Ouest
Please select a building
Local
*
Floor
*
Reason for the request
Heating Air Conditioning
Server rooms - overheating
It's hot / cold - indicate exact location in comments.
Noise in ventilation
Kitchen / Bathroom
Clogged or overflowing toilet * Call immediately at 450.679.6819
Clogged sink - Bathroom *
Clogged sink - Kitchen *
Electricity
Lighting - neon lights and burnt lights
Lighting of common areas and stairwells
Indoor / outdoor parking and access
Slippery or snowy entrances and exits of buildings in winter
Slippery or snowy parking lots
Defective garage door
Entry chip - access to the premises (d'Assigny only)
Defective garage entry chips / cards
Other miscellaneous services
Elevators - malfunction
Housekeeping - office common areas
Request for additional work / repairs not included
Deliveries / moving elevator reservations
Comment(s)
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